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Frequently Asked Questions
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What does WYSIWYG mean?"What you see is what you get", Pronounced: /ˈwɪz.i.wɪɡ/ The piece shown in the picture is the actual piece for sale, if purchased, the acutal picece you will receive.
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How fast do frags grow?Some corals grow faster than others however, this depends on too many things to provide a generic answer. How well the coral does in your system, your lighting, and your water parameters (just to list a few) will all determine on how quickly your coral will grow.
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What are your water parameters?Temperature: 79F Salinity: 1.026 Alkalinity: 8.4-8.6 Calcium: 420-440 Magnesium: 1400
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Can I use images and videos from your website?Unfortuately we do not allow the use of any of our images or videos.
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Do you have a Store Location?Reef Republica is in its infancy and we are currently online only. As we grow, it is an immediate goal to have a physical location to welcome our customers.
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What is aquacultured coral?Coral aquaculture, also known as coral farming or coral gardening, is the cultivation of corals for commercial purposes or coral reef restoration. Reef Republica is committed to playing our part in preserving the world's coral reefs, and our immediate goal of providing aquicultured marine coral to reef tank hobbyists is a huge step toward that commitment! However, not all of our corals are aquacultured.
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Why is shipping so expensive?The well being of the coral and animals is the priority therefore gettting them to you as healthy and as soon as possible. Overnight next day air services are expensive, but it is the best possible service....
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Can shipping be combined?Yes, we will combine shipping. Once you have completed shopping between our site and ebay auctions, we will be more than happy to provide you with a total.
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Do you ship outside the continental US?No, it is cost prohibitive and risk of delayed shipments. Additionally, it is not legal to ship coral into some locations.
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Do you ship internationally?Due to restricitions we are not able to ship internationally.
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Is shiping free for DOA replacements?No, you will be paying for shipping on DOA replacements (unless otherwise stated by Reef Republica). Shipping costs are not refundable.
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Where is my order shipping from?Our business location in Kissimee, Florida.
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How can I track my shipment?You will receive tracking information for your order/shipment via email once is has been shipped. All orders are shipped FedEx Priority Overnight and can be tracked on FedEx.com.
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Do I have to create an account in order to buy from you?You do not have to create an account. It is recommended however, you will have access to your previous orders, track status of current orders, and receive member only benefits.
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How long does it take to receive my order?After we received payment for your order, we will package and ship ASAP. Shipping restrictions apply, No Saturday or Sunday deliveries.
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Can I cancel my order?Yes, if you change your mind, you can canel your order 24 hours prior to it being shipped. There will be a 20% restocking fee for any livestock. We can not cancel an order the day it is being packaged and prepared to ship.
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Can I add to my order?Yes, absolutely! You can add to your order 24 hours prior to it being shipped. We can not add to an order the day it is being packaged and prepared to ship.
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Is shiping free for DOA replacements?No, you will be paying for shipping on DOA replacements (unless otherwise stated by Reef Republica). Shipping costs are not refundable.
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Can I get a Refund or an Exchange?No, we do not offer refunds or exchanges on any of our livestock. Please email us with any issues concerning the merchandise, returns are processed through our print on demand service provider.
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